IMPORTANT — PLEASE READ CAREFULLY BEFORE SUBSCRIBING. This document contains legally binding auto-renewal disclosures required by US federal and state laws, EU consumer law, and mobile platform guidelines. By subscribing, you expressly agree to these terms.

1. Overview of Subscription Plans

ConMigo offers the following paid subscription plans. All prices are in USD and inclusive of any applicable platform fees charged by Apple App Store or Google Play Store.

Lifetime plans are non-recurring one-time purchases, not subscriptions. All auto-renewal disclosures in this document apply only to Monthly and Annual plans.

2.1 Annual Renewal Reminder

For all annual subscription plans, ConMigo will send a reminder email to the email address associated with your account at least 7 calendar days before your annual renewal date. This email will include:

• The name of the subscription plan being renewed
• The exact amount that will be charged
• The renewal date
• Clear, direct instructions on how to cancel before the renewal

3. Free Trial Terms

ConMigo may offer free trial periods for paid subscription plans from time to time. The following terms apply to all free trials:

• Payment Method Required: A valid payment method is required to start a free trial. Your payment method will be verified but not charged during the trial period.
• Automatic Conversion: If you do not cancel at least 24 hours before your free trial ends, your free trial will automatically convert to a paid subscription and your payment method will be charged at the applicable plan rate.
• One Trial Per User: Free trials are available only to new subscribers who have not previously subscribed to that plan. ConMigo reserves the right to revoke a free trial if it determines the trial is being misused.
• Cancellation During Trial: If you cancel during the free trial period, you will not be charged. You will retain access to trial features until the trial period ends.

4. Cancellation Policy

4.1 How to Cancel — Multiple Methods Available

You may cancel your ConMigo subscription at any time. Cancellation prevents future renewals — you retain full access to your subscription benefits until the end of the current billing period.

4.2 What Happens After Cancellation

• Your subscription will not renew at the next billing date.
• You retain full access to all paid features until the end of the billing period you already paid for.
• Your learning progress, vocabulary data, and account history are preserved — you do not lose your data when you cancel.
• If you cancel an Annual plan mid-year, you continue to have access until the anniversary date — you are not entitled to a prorated refund for the unused months, except as required by applicable law.

5. Refund Policy

5.1 Platform-Managed Refunds

All subscription purchases made through ConMigo are processed by Apple App Store or Google Play Store. Refunds are primarily handled by these platforms, not by ConMigo directly.

• Apple App Store: Apple considers all App Store transactions final by default, but may grant refunds on a case-by-case basis. To request a refund from Apple, visit reportaproblem.apple.com.
• Google Play Store: Within 48 hours of a subscription purchase, you may request a refund directly through Google Play. After 48 hours, Google Play directs refund requests to the developer. Contact us at contact@learnconmigo.app.

5.2 Developer Refunds (ConMigo Direct)

ConMigo will consider direct refund requests in specific circumstances. Requests should be sent to contact@learnconmigo.app within the timeframes specified below:

• Technical Failure: Technical failure preventing access to paid features for 48+ consecutive hours (Request within 30 days; full refund or pro-rated credit issued).
• Duplicate Charge: Duplicate charge for the same subscription period (Request within 90 days; full refund of duplicate charge).
• Renewal Reminder Failure: Annual subscription renewed without receiving the required 7-day advance reminder email (Request within 14 days; refund considered upon verification).
• Unauthorized Purchase: Unauthorized purchase by a minor without parental consent (Request within 30 days of discovery).

5.3 EU Consumers — 14-Day Right of Withdrawal

REQUIRED DISCLOSURE FOR EU/EEA/UK USERS — EU Consumer Rights Directive (CRD 2011/83/EU as amended by Directive 2023/2673)

If you are a consumer located in the European Union, European Economic Area, or United Kingdom, you have the right to withdraw from this subscription contract within 14 days of the date of purchase, without giving any reason ('cooling-off period').

Exception: If you request that the service begins immediately (i.e. you begin using ConMigo's paid features before the 14-day cooling-off period expires), you acknowledge that you waive your right of withdrawal to the extent the service has been performed. If you have used paid features, your refund will be proportional to the unused portion of the service. If you purchased a subscription and have not used any paid features within the 14-day window, you are entitled to a full refund upon request.

How to exercise your EU withdrawal right: Contact us at contact@learnconmigo.app within 14 days of purchase with the subject 'EU Right of Withdrawal Request'. Alternatively, you may use the 'Cancel and Request Refund' option in your ConMigo in-app account settings, which is available for 14 days after your initial subscription purchase.

6. Post-Purchase Confirmation

Within 24 hours of every subscription purchase, you will receive a confirmation email to your registered email address containing the name and price of the plan, purchase date, next renewal date and amount, and direct instructions for cancellation.

7. Price Changes

ConMigo may change subscription prices at any time. We will notify you by email at least 30 days before any price change takes effect, giving you the option to cancel before the new price applies.

8. Contact for Subscription Issues

General Support: contact@learnconmigo.app

Legal & Compliance: contact@learnconmigo.app

Company Name: Stark Husky Platforms

Address: David, Chiriqui Province, Republic of Panama

Website: https://www.learnconmigo.app